Introduction

Yuro Pte Ltd (UEN 202305828K), trading as “Yuro,” operates this website (yuro.sg). This policy explains how we collect, use, store, and protect personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By using this website or engaging our services, you consent to the practices described below.

Data Controller

Yuro Pte Ltd
7030 Ang Mo Kio Ave 5 #08-61 Northstar@AMK, Singapore 569880
Email: hello@yuro.sg
Phone: +65 8833 9034

Personal Data We Collect

We collect personal data only when you voluntarily provide it or when it is reasonably necessary for the purposes listed below. This may include:

  • Name, email address, phone number, and company name (via our contact and inquiry forms)
  • Details you include in messages sent to us
  • Business information shared during consulting engagements
  • Technical data such as IP address, browser type, pages visited, and access times (collected automatically via server logs)

How We Use Your Data

We use personal data for the following purposes:

  • Responding to inquiries and requests for proposals
  • Delivering consulting services under contract
  • Sending relevant follow-up communications (only if you have expressed interest)
  • Improving our website and understanding how visitors use it
  • Complying with legal or regulatory requirements

We do not use personal data for automated decision-making or profiling.

Disclosure to Third Parties

We do not sell, rent, or trade personal data. We may share data with:

  • Service providers who help us operate this website or deliver services (e.g. hosting, email delivery), bound by confidentiality
  • Professional advisers (legal, accounting) where required
  • Government authorities where required by Singapore law

All consulting engagement data is governed by a separate confidentiality agreement with the client.

Data Retention

We retain personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Inquiry form submissions are retained for up to 24 months. Consulting engagement records are retained for seven years after conclusion, consistent with regulatory expectations.

Cookies and Analytics

This website uses essential cookies for site functionality. We do not use third-party advertising cookies. Server logs record standard access data (IP address, pages viewed, timestamps) for security and performance monitoring. We do not install tracking scripts from advertising networks.

Data Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), access controls, and secure hosting infrastructure.

Your Rights

Under the PDPA, you have the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Withdraw consent for future use of your data (this does not affect the lawfulness of processing prior to withdrawal)
  • Request deletion of personal data where it is no longer needed

To exercise any of these rights, email hello@yuro.sg with the subject line “Data Request.” We will respond within 30 business days.

International Transfers

Your data is stored on servers located in Singapore and, in some cases, other jurisdictions used by our hosting provider. Where data is transferred outside Singapore, we ensure that comparable safeguards are in place as required by the PDPA.

Children

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated effective date. Material changes will be noted clearly at the top of the page.

Contact

If you have questions about this privacy policy or how we handle personal data, contact us at hello@yuro.sg.

Effective date: 1 March 2023